1. Returns & Replacement Eligibility
At MyAstroPandit, we deal in sacred items, energized spiritual products, gemstones, and curated retail goods. We strive to deliver the highest quality items to your doorstep. If you receive a product that is damaged, defective, or incorrect, you are eligible for a return or replacement subject to verification. To be eligible for a return, your request must be raised within 48 hours of receiving the order, accompanied by unboxing video proof and clear photographs of the defect or damage.
2. Items Exempted from Returns
Due to the sacred, personalized, and ritualistic nature of certain items, some products cannot be returned or refunded once shipped, unless they arrive in a damaged condition.
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Customized, energized, or personally consecrated items, yantras, or specific ritual products that have been custom-prepared or worn/used by the customer.
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Products that are returned without their original packaging, tags, certificates, or accessories, or showing signs of physical wear and tear.
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Items reported after the 48-hour delivery window has lapsed, or cases where valid unboxing video proof cannot be provided.
3. Refund Inspection & Processing
Once your returned item is received and inspected at our facility, our quality team will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment or bank account within 5 to 7 business days, depending on your bank or payment gateway processing times.
4. Return Shipping Guidelines
If a return is approved due to an error on our part (such as a damaged, defective, or wrong item delivered), MyAstroPandit will bear the reverse shipping costs. For all other discretionary cases where returns are permitted, the customer will be responsible for paying their own shipping costs for returning the item. Shipping costs are strictly non-refundable.
Last updated:
09 Sep 2026
